Shipping policy

Thank you for shopping with Silsal Art. We are committed to delivering your handmade products safely and on time.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Pakistan: Estimated delivery within 3–7 business days.
• International Orders: Estimated delivery within 7–21 business days, depending on the destination and customs processing.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.

Order Tracking

Once your order has been shipped, you will receive a tracking number (if available) by email or WhatsApp.

Shipping Delays

Delivery times are estimates only. Delays caused by courier services, customs, weather conditions, or other circumstances beyond our control are not the responsibility of Silsal Art.

Incorrect Address

Please ensure that your shipping address is correct before placing your order. Silsal Art is not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer.